These Terms and Conditions apply to the use of rental electric cars provided by BrainBox operating in Greece and in all other areas where these terms and conditions can be legally enforced.
eCarSharing is a service operated and managed by BrainBox. The service allows access to rented electric cars with automatic service. The network consists of designated parking areas, which include e-cars for rental.
The contact details of BrainBox are:
BrainBox |
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Address: |
Thermaikou 2-4, Thessaloniki, 55133 |
Support Line: |
+30 210 3004441 |
Mail: |
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Web: |
http://ecarsharing.gr |
The service is operated exclusively by using a "smart" mobile phone and via the BrainBox eCarSharing application.
The service is only allowed for persons over the age of 18, who own a driving licence, and they do not have any medical instruction contrary to the use of a car.
The opening hours of the eCarSharing service (ie the time when you can use the service) are 09.00 a.m. to 22.00 p.m. Monday to Sunday.
The service can be accessed either by city residents or guests by using their debit or credit card that they sign when they are registered.
The cost of the service includes a fixed commitment cost and a progressive charge during the rental which is determined as follows:
Subscribers:
Minimum charge |
3€ |
Charge for every next 10 minutes |
1€ |
Occasional users:
Minimum charge |
4,5€ |
Charge for every next 10 minutes |
1,5€ |
In order to become a subscriber at the BrainBox eCarSharing System, you must purchase either the Monthly Subscription (valid for 30 days) which is 20,00€ or the Yearly Subscription (valid for 365 days) which is 180,00€. The subscription fees are not considered as credits to the customer’s wallet.
The fixed commitment cost when unlocking an electric vehicle amounts to 300€. The commitment cost is returned to the customer after the successful check from our technical team or automatically after 4 hours.
If the customer completes his rental out of the BrainBox parking spot that BrainBox has set, he will be charged with 10-20€.
The 3 designated zones that exist and the zone charges, appear in the application with different colors. These are the following:
Green Color: Complete rental at the allowed Parking Zone (No extra cost)
Orange Color: Complete rental at the area of the city (Extra cost of 10 €)
Red Color: Complete rental outside the area of the city (Extra cost of 20 €)
There is also the option to book an electric car for 30 minutes before renting without any extra charge.
The customer is authorized to use the electric car in accordance with these terms insofar as it makes a reasonable use, which excludes in particular: any use outside a pre-defined area, any use contrary to the provisions of the traffic code or safety rules, any use in soils or natural conditions for destroying the car or any use that could endanger the customer or third party.
BrainBox is committed to comply with the rules on the confidentiality, management and storage of personal and confidential data. According to the same law the customer has the right to access and correct the information concerning him / her, by writing to the following address: BrainBox, Thermaikou 2-4, Thessaloniki, 55133, marked "BrainBox eCarSharing".
The customer may make a complaint within three months from the date of the events he or she complained of. These terms are subject to Greek law. Any relevant disagreement on the execution, operation and interpretation of the terms of court settlement in the courts of Thessaloniki.
Any complaint will be sent to the following address: BrainBox, Thermaikou 2-4, Thessaloniki, 55133, with the entry "Complaint for the BrainBox eCarSharing System".